Privacy Policy

At Bright Fix, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us.

Who We Are

Bright Fix is an independent electrical business providing domestic electrical services.

Business Name: Bright Fix
Email: luke.hobson@hotmail.co.uk
Telephone: 07853961696

If you have any questions about this Privacy Policy or how we use your data, please contact us using the details above.

What Information We Collect

We may collect the following personal information:

• Your name

• Email address

• Telephone number

• Property address

• Details about the electrical work you require

We may also automatically collect:

• Your IP address

• Browser type

• Device information

• Pages visited on our website

• Website usage data through cookies

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations

• Arrange appointments

• Carry out electrical work

• Communicate about your booking

• Issue invoices

• Improve our website and customer experience

• Meet our legal obligations

We will only use your information where we have a lawful basis to do so.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

• Accounting software

• Payment providers

• Website hosting providers

• Legal or regulatory authorities where required by law

All third parties are expected to protect your information in accordance with UK data protection laws.

How Long We Keep Your Data

We only keep your personal information for as long as necessary.

For tax and accounting purposes, invoices and related records may be retained for up to 6 years as required by UK law.

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Understand how visitors use our website

• Improve website performance

• Remember your preferences

You can disable cookies through your browser settings at any time.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information where appropriate

• Restrict or object to certain processing

• Request a copy of your data

• Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

Analytics

Our website may use analytics services such as Google Analytics to understand how visitors use our website. These services may collect anonymous information such as pages visited, time spent on the website and general location based on IP address.

You can control cookies through your browser settings.